Purpose

As part of our product offering, we collect certain personal data about you to facilitate our relationship with you and to provide you with the best possible shopping experience. Through this Privacy Statement, we want to explain our practices and policies regarding the collection, use and sharing of data and cookies collected from or about you.

How we collect the data

Your data is collected when you contact us via the contact form, via the order form, via newsletter subscription, via chat on our website, via telephone, or e-mail, or in any other way you may send us data.

What data we collect and why

The table below lists the data we collect from you, what we use it for, and why it is necessary in each case.

Disclosure of personal data to third parties

We will not assign, disclose or rent your personal information to any third party/entity in a manner other than as described in this Privacy Statement. Our company transfers personal data to third parties to whom the company outsources the processing of personal data on its behalf.

The data is only transferred to our partner companies that provide services for the purpose of sending promotional material and personalized offers. In addition, the data is also transmitted to companies affiliated with us for the purpose of assessing the quality of service provision and evaluating our products & services. Also for the purposes of implementing the sales contract, data is transmitted to partner companies to which we have assigned the execution of part of the contract, such as transport companies or pick-up points selected by you. Finally, access to the data is given to independent service providers who have built our website, as well as to those who provide us with technical support and/or hosting for the operation of the website.

We seek to ensure that all such third party/independent service providers do not use your personal data for any purpose other than to provide the services to which they are contractually bound. We also create contracts with these independent contractors which require them to comply with the standards of privacy protection required by law and to use the data only for the purposes for which it was provided to them.

Finally, we reserve the right to disclose your personal information to third parties if we are required to disclose or share your personal data to comply with any legal or regulatory obligation.

Access for minors

 The products we offer are intended exclusively for purchase by adults and not by children or minors under the age of 16.
 If you are under 16 years of age, you may use our website only with the participation and approval of a parent or guardian.

 Use of cookies

A "cookie" is a small text file that is downloaded to your device when you visit a website and allows the website to obtain certain information from your browser, such as your preferences. We consider it important that you know what cookies are used on our website and why they are used. The two main categories of cookies used on our website are strictly necessary cookies and third party cookies:

Absolutely essential cookies

These cookies are necessary for the proper functioning of our website and to enable you to browse and use its features, such as access to secure areas of the website. Without these cookies, some of the services and functions of the website, such as shopping cart or online payment, cannot be carried out

Third-party cookies

Third-party cookies include performance, functionality, and promotion/targeting cookies.

• Performance cookies: collect information about how visitors use the website, for example which pages they visit most often, and whether they receive error messages from websites. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous. They are only used to improve the way a website works
• Functionality cookies: allow the website to remember the choices you make (such as your username or the region you are in) and provide more personalised features. They can also be used to remember changes you have made to the website or used to provide services you have requested, such as chat or social media use. The information collected by these cookies can be made anonymous and they do not have the ability to track your browsing as well as your activity on other websites.
• Promotional/targeting cookies: used to provide content that best suits you and your interests. They are also used to send targeted advertising or offers, to limit the number of advertisements shown, and to help measure the effectiveness of advertising campaigns. They may also be used to store the websites you have visited to determine the most effective online marketing channels, and to reward external websites and partners who have referred you to our site.

You can change your consent regarding the use of third party cookies here

Your personal data protection rights

 At any point in the retention or processing of your data, you retain the following rights, and you may also make the following requests:

• Right of access - you have the right to access the personal data we hold about you
• Right to rectification - you have the right to correct inaccurate or incomplete data we hold about you.
• Right to erasure - you can request that the data we hold about you be erased from our records and we are obliged to comply with your request in certain circumstances
• Right to restriction of processing - you have the right to request that we restrict the processing of your personal data and we are obliged to comply with this request when certain conditions apply
• Right to data portability - you have the right to request that the data we hold about you is transferred to another organisation
• Right to object - you have the right to object to the processing of personal data concerning you, under certain conditions
• Right to withdraw consent - where the legal basis for processing your data is "Consent", you have the right to withdraw your consent at any time.

All your requests concerning the above rights can be submitted by sending an email to. info@organicocy.com or through the administration pages of your personal account.

The procedure for processing any request concerning the above rights is as follows. We will evaluate the request and respond to you on its progress (request approval, partial request approval, request rejection) as soon as possible and in any case within one month of its submission. In case our company rejects your request regarding the aforementioned Data Protection Rights, we will communicate the reasons for the rejection. You have the right to lodge a complaint directly with the regulator and our company's Data Protection Officer.

We reserve the right to refuse requests that are unreasonably repetitive, require disproportionate technical effort or have disproportionate technical consequences, risk the privacy of others, or are impossible to implement.

Changes to the Privacy Statement

Our Privacy Statement may change from time to time. We strive to continually review and update this Statement in order to comply with legal and regulatory requirements while providing optimal protection of your personal information. We will post on this page any changes to the privacy statement. 

Contact person for issues concerning your data

This website is owned by -. If at any time you believe that we are not complying with the provisions set out in this Statement or any other data protection related matter, please contact us by email at info@organicocy.com.